Questions, answered with care.

Your skin barrier is the outermost layer that locks in moisture and keeps irritants out. Every Butterè formula is built to reinforce and protect it first — so your skin feels calm, comfortable and resilient, not just temporarily soft.

Yes. Butterè was created for sensitive skin. Our formulas avoid common irritants, lead with soothing, barrier-supporting ingredients, and are designed to be gentle enough for daily use — even on dry, eczema-prone or easily-reactive skin.

Our formulas are clinically considered and we never test on animals. We focus on proven, skin-respecting ingredients at meaningful levels.

Our Body Butters are rich, cushioning and ideal for very dry skin or overnight nourishment. Our Body Crèmes are lighter, fast-absorbing and perfect for daily, all-over hydration. Many customers use both — crème by day, butter where skin needs extra comfort.

Start with your skin's main need — deep dryness, daily moisture, or sensitivity. Our Comparison Guide walks you through it step by step.

With daily full-body use, most customers find a jar lasts four to eight weeks, depending on how much skin you're caring for and how often you apply.

Every product page lists its complete INCI ingredients, plus the signature barrier-supporting actives. You can also explore our Ingredient Dictionary to learn what each one does.

We offer our Barrier-First Fragrance™ approach — fragrance designed to be gentle and barrier-respecting — as well as options for those who prefer minimal scent. Check each product page for details.

If your skin is very reactive, we always recommend a patch test: apply a small amount to your inner forearm and wait 24 hours before full use.

It's our simple two-step method: hydrate skin while it's still damp, then seal that moisture in with a butter or crème. Done in ninety seconds, it dramatically improves how long your skin stays comfortable.

Apply within a few minutes of showering or bathing, while skin is still slightly damp — this locks in the most moisture.

Orders are typically processed within 1–2 business days. Delivery times vary by destination and are shown at checkout. You'll receive tracking as soon as your order ships.

Yes — complimentary shipping is available on qualifying orders. The current threshold is shown in our announcement bar and at checkout.

We want you to love your ritual. See our Returns/Refunds Policy for full details on eligibility and timelines, or contact us and we'll make it right.

If your order hasn't shipped yet, contact us as soon as possible and we'll do our best to update or cancel it.